Our verdict
Thinkia was built as an AI-native firm, not a traditional consultancy with an AI add-on, operates across twelve countries from a Madrid headquarters, and has reached Anthropic’s Claude Partner Network Select tier for services (about page; homepage). It suits a European enterprise that wants strategy and engineering in one team to put agents and generative AI into core operations, and it is less suited to a buyer that only wants staff augmentation or a small fixed-scope chatbot.
The right buyer
- Operators that need AI inside day-to-day processes. Its iryo high-speed rail work pairs an AI-capable operations core with front-end delivery across passenger and operational surfaces (iryo success story).
- Enterprises adopting agentic and multi-agent systems under governance. It publishes products such as Synapse for enterprise agents and emphasizes auditability, EU AI Act readiness, and FinOps for AI (homepage; El Mundo UEStudio).
- Buyers who want strategy and build from the same team. Its model is half strategists and half engineers with no handoff between slideware and shipping (about page).
Reasons to look elsewhere
- Public case detail is thinner than its marketing footprint, so reference calls under NDA are the practical next step.
- With about 80 people it is mid-size; a global multi-region program may need partners.
Thinkia, At A High Level
Thinkia was founded in 2020 by Carlos Delgado (chairman and founder) and Rafael Conde (CEO and founder), who argue that AI should be the operating engine of a company, not a service line on top of classic digital transformation (crew page; El Mundo UEStudio). Leadership also includes a chief AI officer, chief strategy officer, and operations leads (crew page).
- Headquarters in Spain (Las Rozas de Madrid area) with teams listed across Europe, the Americas, the Middle East, and Asia in twelve countries (about page).
- LinkedIn lists 81 employees; we estimate annual revenue at $9 million to $14 million (LinkedIn).
- Five service pillars (Innovation, Data, Experience, Platform, Autonomy Mesh) plus products including Synapse, Pulse, Digital Humans, AI Contact Experience, Enterprise Knowledge AI, and Thinkia Sentinel with Wiz (homepage).
- Claude Partner Network Select tier for services, and Google Cloud among listed technology partners (homepage).
Scores by criterion
We scored Thinkia from its homepage, about and crew pages, the iryo success story, its CEO interview in El Mundo UEStudio, and LinkedIn company data. Technical depth scores highest; commercial clarity scores lowest because it publishes no terms.
| Criterion | Weight | Score | Basis |
|---|---|---|---|
| Production track record | 20% | 6.5 | Public iryo rail story and productized agent platforms; many cases remain lightly documented. |
| Technical depth | 15% | 7.5 | Agentic systems, GraphRAG, LLMOps, multimodal, and EU AI Act tooling. |
| Industry depth | 10% | 6.5 | Rail, logistics, education, pharma, public administration, and finance fields listed. |
| Delivery model and handoff | 15% | 7.0 | Strategy and engineering in one team; Mesh architecture for reuse across projects. |
| Commercial clarity | 10% | 5.0 | No published rates or minimums. |
| Platform independence | 10% | 6.5 | Multi-model and partner stack (Claude Select, Google Cloud, Hugging Face); not locked to one cloud. |
| Stability and scale | 10% | 6.0 | Founded 2020; 81 employees on LinkedIn. |
| Independent evidence | 10% | 6.0 | CEO interview in El Mundo UEStudio; partner-tier badge on site. |
| Overall | 100% | 6.5 | Weighted average |
Where Thinkia fits
Thinkia is used by European enterprises that want AI built into operations, products, and customer experience by a team that owns both the strategy and the build. On price it sits with mid-size Southern European AI consultancies. Competitors on this site include vstorm and Neurons Lab for agentic and applied AI programs, and ML6 for European AI engineering.
| Need | Fit | Why |
|---|---|---|
| Agentic workflow automation in core operations | Strong | Autonomy Mesh and Synapse agent platform are central offers. |
| High-speed or complex operations digital core | Good | iryo rail intelligent operations story. |
| EU AI Act readiness with build | Good | Advisory and governance themes in its public materials. |
| Pure staff augmentation | Weak | Its model is transformation programs, not body shopping. |
What clients and leaders say
Thinkia’s leaders and clients describe its work in published announcements. One buyer concern is written from public facts about the firm.
“When AI is a service, projects get executed. When it is the core, business systems get redesigned.”
“My mission is to transform bold ideas into scalable realities. We don’t just build products; we architect solutions that reshape industries, turning technological innovation into sustainable business value that creates lasting impact.”
“True leadership is about setting a vision that transcends the present, creating the strategic foundation that enables others to build something extraordinary.”
“The pitch on AI-native delivery was clear, but we asked for specific references and capacity by country because public case write-ups are short and the team is still under 100.”
Where customer reviews couldn’t be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation. Based on: Thinkia’s iryo success story and its LinkedIn company page, which lists 81 employees.
Who leads Thinkia
Rafael Conde is co-founder and chief executive of Thinkia (crew page; El Mundo UEStudio).
